IT Companies

Simple2Call has comprehensive communication solutions for India and global IT services companies provide software solution, helpdesk and various other support services. Our special offerings support IT companies global operations.

simple2call IT company product & services

Our Products

Simple2Call Solution Business Needs Use Case
SIP Trunk For India

  • Connect your Dialer, IP-PBX, Media-gateway

  • Scalable - Support large no. of channels and high CPS (Calls per second)

  • Call in India local or global

  • Coverage in Mumbai, Delhi NCR, Bengaluru, Chennai, Hyderabad and Pune

  • Mobile and Landline CLI based calling in India

  • Telecom Regulatory and IT security compliance

Increase in productivity, Consented calling for technical support and customer support
Dialer Connect

  • Easy to use Custom-built connectivity for dialer

  • Works with your existing Dialer without any API integration

  • Deliver Landline or mobile CLI in India

  • Expect 20% more call connects

  • Scalable - Support large no. of channels and high CPS (Calls per second)

  • Consistent fast dialing

  • Telecom Regulatory and IT security compliance

Higher call connects, Productivity increase, Consented calling for technical support and customer support
SIP Trunk For Global Market

  • Geo-diverse SIP trunk from US,UK and Singapore regions for high availability

  • Scalable - Support large no. of channels and high CPS (Calls per second)

  • Local in-country DID number as CLI in 70+ countries Access to in-country special dial codes like 1800, premium numbers

  • Single toll free for USA and Canada Market

  • Toll Free in 140+ countries

  • Toll quality A-Z Traffic termination I 190+ countries

  • STIR-SHAKEN compliance for US, Canada markets

  • Telecom Regulatory and IT security compliance

Increase in productivity, Better call connect and uptime for Toll free numbers, Consented calling for technical support and customer support
SmartCall API

  • Enable your CRM or backend for calling

  • Add browser Softphone based calling to CRM or backend

  • Masks call with landline or mobile number while calling out

  • WebRTC based voice calling support

  • Telecom Regulatory and IT security compliance

CRM Integration, Backend digital asset integration, Browser based calling
Virtual Mobile Number

  • No more physical SIM card handling

  • Performance of Wireline connectivity

  • Terminate on your PBX or calling via browser

  • Softphone

  • Fail-over, Time & Origin based call routing

  • Cost savings over Toll-free

  • 100% Call Recording

  • Online number management & Analytics

Alternative to Toll free number, Inbound customer support desk
Contact Center

  • One-stop shop for private hosted Contact Center with Connectivity

  • Advanced Omni-channel Contact Center Support Voice, SMS, Chat, Whatsapp, Video and Email channels

  • Browser based Softphone for Agent

  • Multi-level IVR with visual call flow designer

  • Advanced ACD with skill-based routing

  • High performance Dialer - Preview, Progressive, Predictive, IVR blaster

  • Customize at ease with scripting tools

  • APIs for quick integration with Web, Digital Assets, CRM

  • Built-in CRM

  • Ready CRM integration for Zoho, Salesforce, ServiceNow

  • Advanced reporting with drag-and-drop report-builder

  • Voice bot integration with Google AI, Yellow

  • Telecom Regulatory and IT security compliance

CX transformation, Customer support desk, Outbound collections, Outbound telemarketing, Work from home, Voice bot integration
Teams Direct Routing

  • Enable TEAMS for India and Global PSTN inbound/ outbound calling

  • Get TEAMS Certified SBC

  • Cost effective & flexible tariff plans

  • 2-way Fixed line & Mobile DID in India

  • 2-way Fixed line DID in 70+ countries

  • Turnkey solution for TEAMS deployment

  • In partnership with Microsoft Gold partner support

  • Telecom Regulatory and IT security compliance

Add PSTN to TEAMS Replace legacy PBX with TEAMS

Simple2Call has delivered scalable, reliable and compliant solutions to various BPO players. Such solutions are backed by Department of Telecom UL-VNO license for telecom regulatory compliance and PCI DSS, ISO27001 (ISMS), ISO27701 (PIMS) standards for IT security compliance.

Contact Us

To discuss your needs and work out a customised solution, please contact our solution experts on
+91 8652908400 or sales@simple2call.com or click to drop your details.