Calling For Global Markets

Businesses adopting Cloud Communications require global virtual presence. Explore our services for global markets,

  • Geo-diverse Global SIP Trunk

  • SmartCall APIs with browser based soft phone

  • 2-Way DID in 60+ Countries, Get 20% more call connects

  • Widest Number coverage, 120+ countries Toll Free & DID

  • India Regulatory compliance with DoT UL-ILD VNO license

Global Cloud Calling Simple2Call

Our Value Proposition

Increase Call Connect Icon Simple2Call

Increase Call Connects

Local CLI delivers >2 more connect over International CLI

Widest Calling Coverage Simple2Call

Widest global coverage

Toll free in 120+, DID in 100+ and 2-way DID in 60+ countries

Reduce Network Cost Simple2Call

Reduce network cost

Realise 20% cost savings
for a given scale

WebRTC Icon Simple2Call

WebRTC enabled users

Call from browser, No infrastructure needed

Simple2Call DoT Compliance

Regulatory compliance

Operate with India DoT UL-VNO ILD and FCC 214 licenses

Higher Availability Icon Simple2Call

HA Architecture

1+2 Geo-diverse Global SIP trunk delivers highest uptime

Our Products

In a bid to adopt latest technology and reduce cost, large global companies have been moving their workloads and on-premise communication systems to cloud. Increased globalisation require global enterprises to constantly create more local presence in various geographic markets. Such changing economy & technology trends require change in connectivity solution as well. Explore Simpel2Call new age global voice connectivity.

Global SIP Trunk

Global SIP Trunk Simple2Call

  • Our default Global SIP trunk design includes dual homing to at least 2 of our global SBC POPs. This delivers increased service availability time for our Global SIP platform. It comes with an online number management, usage monitoring tools.

  • PSTN carriers or your cloud contact centers can be interconnected with global POPs in US, UK and Singapore. Within India diverse ILD POPs are located in Mumbai and Bangalore.

  • With UL-ILD VNO license, we can deliver Global SIP trunk to any of your contact center site location in India. We design last mile delivery network via multiple carriers for higher availability.

Widest Coverage for Numbers

Widest Coverage Simple2Call

  • 60+ countries for 2-way DID or domestic PRI replacement. 100+ countries for DID. 120+ countries for Toll free. 200 countries with PSTN outbound. All inbound and outbound services are delivered over a single SIP trunk at your doorstep and charged on usage basis.

  • Our 2-way DID coverage is more than that of the incumbent carriers. With focus on this business, we have been consistently building regulatory compliant 2-way service coverage.

  • Research shows using in-country DID as CLI for out-calling delivers >2 times more call connects compared to use of an international CLI. Interestingly 2-way DID delivers CLI in a local or national CLI format e.g. call to Singapore is delivered with CLI as 062345…and not as +6562345… This results in local virtual presence for the called party. We have access to special dial codes in majority countries such as free phone, emergency number.

  • We support porting for toll free, DID numbers in all markets where local regulation permits it.

Unified, High-available Toll free
for North America

North America Map Simple2Call

  • For any international contact centre, USA market offers the biggest market. Simple2Call has been FCC 214 authorised long distance carrier in USA since 1993. With its RESPORG status, Simple2Call offers one USA domestic toll free service running across multiple Tier 1 US carriers. We can design to carry 1800 originating call from a specific geography in USA via a specific carrier and call origination from other USA geography via other carrier. We select multiple underlying carriers basis their strength of connectivity and cost in a given region. In case of any downtime, we have ability to change the underlying carriers quickly by changing centralised routing database.

  • Single Toll free number can be provided for mainland USA, Canada, Alaska, Puerto Rico and Hawaii. We can block specific area code access or offer different toll free number from each region.

Call Recording

Call Recording Icon Simple2Call

  • Our optional call recording feature allows you to record 100% of answered calls. We encrypt customer call recordings at rest with 256 bit encryption for highest possible security.

  • Flexible long term storage options include integration with AWS S3, Simple2Call private storage packages, secureFTP to customer server.

  • The storage options include integration with AWS S3, Simple2Call private hosted storage packages and customer server. Our 24x7 Managed services make sure our team monitors call recordings are securely transferred to desired destination and there is no backlogs.

  • Considering the criticality and compliance need for call recording, we generate various reconciliation reports to make sure all answered calls are recorded and securely transferred to desired destination. We have integrated our administrator portal with AWS S3 and own private hosted recording platform for easy search, listen, download of recordings.

SmartCall API with
WebRTC Softphone

SmartCall API Simple2Call

  • Our SmartCall APIs offer full call control, call recording, event notification and webRTC enabled end point. You can use our global number for inbound/ outbound call to/ from webRTC end point. You can embed our APIs in to your CRM or omni-channel applications for seamless and scalable calling experience. We are open for any customisation to make it more relevant and usable for you.

  • In compliance with DoT regulation, end user can use private data network or WFH via internet and browser based webRTC softphone to make/ receive PSTN calls. WebRTC is the latest open standard for secure voice communication using html5 supported browsers like Chrome, Firefox, Edge, Safari etc.

  • You save on any PBX or related communication system capital investment and pay on usage basis.

North America DID and
STIR-SHAKEN Support

North America Map Icon

  • Simple2Call can provide DID from large number of area codes within USA both from major cities as well as deep rural areas. We support porting of Toll free and DID, which is usually non-service affecting.

  • Our network support STIR-SHAKEN protocol complying with anti-spamming regulation in USA. We support CNAM capability which can present the calling party business name.

Number Coverage

Country Name 2-Way Voice or Domestic
PSTN Replacement (60 Countries) 		Local Number
(106 Countries) 		Toll Free Number
(123 Countries)
Europe Albania, Austria, Bosnia, Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, France, Georgia, Germany, Greece, Ireland, Italy, Latvia, Luxembourg, Malta, Montenegro, Netherlands, Norway, Poland, Portugal, Russia, Serbia, Slovenia, Spain, Sweden, Turkey, Ukraine, UK Albania, Belgium, Benin, Bolivia, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Grenada, Hungary, Iceland, Ireland, Italy, Kosovo, Latvia, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovenia, Spain, Sweden, Switzerland, Ukraine, UK Albania, Austria, Belarus, Belgium, Belize, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Georgia, Germany, Greece, Grenada, Guadeloupe, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Macedonia, Malta, Martinique, Mayotte, Moldova, Monaco, Netherlands, Norway, Poland, Portugal, Reunion, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, UK
America Argentina, Brazil, Canada, Chile, Colombia, Costa Rica, Ecuador, Hungary, Mexico, Panama, Peru, Puerto Rico, USA Argentina, Barbados, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Curacao, Dominican Republic, El Salvador, Guatemala, Honduras, Jamaica, Mexico, Panama, Paraguay, Peru, Puerto Rico, Trinidad and Tobago, United States, Venezuela Anguilla, Antigua and Barbuda, Argentina, Bahamas, Barbados, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Dominica, Dominican Republic, Ecuador, El Salvador, Honduras, Jamaica, Mexico, Panama, Paraguay, Peru, Puerto Rico, Saint Kitts and Nevis, Saint Lucia, Saint Vincent & Grenadines, Trinidad & Tobago, Turks and Caicos Islands, United States, Uruguay, US Virgin Islands, Venezuela
Asia Pacific Australia, Cambodia, China, Hong Kong, Indonesia, Japan, Kazakhstan, Philippines, Singapore, Thailand, Uzbekistan, Malaysia Australia, Austria, Bangladesh, Myanmar, Cambodia, China, Hong Kong, India, Indonesia, Japan, Jordan, Kazakhstan, Kyrgyzstan, Malaysia, New Zealand, Pakistan, Philippines, Seychelles, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Uzbekistan Australia, Brunei, Myanmar, Cambodia, China, Hong Kong, India, Indonesia, Japan, Jordan, Kazakhstan, Malaysia, Mauritius, Nepal, New Zealand, Pakistan, Papua New Guinea, Philippines, Russia, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Vietnam
Middle East & Africa Angola, Israel, Kenya, South Africa, Zimbabwe Algeria, Angola, Burkina Faso, Cameroon, Egypt, Ghana, Israel, Kenya, Kuwait, Morocco, Qatar, South Africa, Sudan, Tunisia, Turkey, Uganda, Zimbabwe Botswana, Egypt, Ethiopia, Ghana, Israel, Kenya, Lebanon, Morocco, Nigeria, Oman, Qatar, Saudi Arabia, South Africa, Tanzania, Turkey, Uganda, United Arab Emirates

Case Study

How one of the largest ITES companies improved its cost of operations

One of the largest Indian ITES companies has multiple service delivery centres in and outside India. The customer chose a contact center located in US and Europe region to serve its global clients and comply GDPR rules. It needed a more cost effective and reliable SIP trunk service provider with global coverage compared to incumbent service provider. In some project, customer wanted to use existing UIFN, TF and DID numbers which involved complex porting project for 20+ countries. Customer needed local CLI while calling in each country. Learn how Simple2Call helped the ITES customer.

ITES Case Study Simpel2Call
IT Service Case Study Simple2Call

Case Study

How one of the largest Indian & Global IT services companies uses Simple2Call global calling solution

Customer is top#3 IT services companies in India as well as global by revenues and operations size. It serves Fortune 500 clients, governments, large utilities & global telcos. It takes turnkey transformation and software development projects. This includes technical support desk which require toll free, DIDs, 2-way DID calling for its existing contact center and PBX located in various places globally. They differentiate their services basis their technology prowess, solution, process, security and compliances. Learn how Simple2Call worked with the customer for agile delivery.

Contact Us

To discuss your needs and work out a customised solution, please contact our solution experts on
+91 8652908400 or sales@simple2call.com or click to drop your details.