30% higher collections with our Contact Center

Benefits We Offer

Simple2Call has comprehensive communication solutions for collections. Companies with heavy consumer facing audience such as Banks, Financial Services, Insurance, retailers or BPO and ITES service providers who perform collection as part of their offerings can derive significant productivity gain from our solution. Given that collections is from an existing customer, it falls into consented calling category.

For any collection to happen, starting point is to be able to connect and talk to that individual. We can help you with Higher Call Connect and hence Higher Productivity in collections campaign.
Intelligent Algorithms to further increase call connect which otherwise could come with mobile CLI.
Global nature of calling is supported for 60+ countries. We can deliver local DID number as an in-country CLI displayed in local format. This creates a local presence perception with the called party. Research indicates this increases the call connect by more than 2x.
Initiate calls from your CRM, digital assets, automate workflows and reduce manual errors using our SmartCall ad Dialler APIs. We also support off-the-shelf integration with popular CRMs such as Salesforce, Zoho, Talisma so you can run an integrated campaign from your systems.
You can use your existing Predictive, Progressive and Preview Diallers on As-is basis with our local & global connectivity solution. No need to customise or develop APIs, change reports in your Diallers.
In case you need, hosted Diallers then we can provide Predictive, Progressive and Preview Diallers along with local and global Voice connectivity solutions. One source for all you need to get going, you can focus on your collections improvement and business. We ca take care of entire technology stack for you as a managed services.
In case you need, hosted Diallers then we can provide Predictive, Progressive and Preview Diallers along with local and global Voice connectivity solutions. One source for all you need to get going, you can focus on your collections improvement and business. We ca take care of entire technology stack for you as a managed services and APIs for integrating ay 3rd party.

Our Products

Simple2Call Solution	Satisfies your below Business Needs
SIP Trunk for India	Connect your Dialler, IP-PBX, Media-gateway Scalable - Support large no. of channels and high CPS (Calls per second) Call in India local or global Coverage in Mumbai, Delhi NCR, Bengaluru, Chennai, Hyderabad and Pune Mobile and Landline CLI based calling in India Telecom Regulatory and IT security compliance with ISO 27001:2022 and ISO27701
Dialer Connect	Easy to use Custom-built connectivity for dialer Works with your existing Dialer without any API integration Deliver mobile or Landline CLI in India Expect 20% more call connects Scalable - Support large no. of channels and high CPS (Calls per second) Consistent fast dialing Telecom Regulatory and IT security compliance
SIP Trunk for Global market	Geo-diverse SIP trunk from US,UK and Singapore regions for high availability Scalable - Support large no. of channels and high CPS (Calls per second) Local in-country DID number as CLI in 70+ countries Access to in-country special dial codes like 1800, premium numbers Single toll free for USA and Canada Market Toll Free in 140+ countries STIR-SHAKEN compliance for US, Canada markets Telecom Regulatory and IT security compliance
SmartCall API	Enable your CRM or backend for calling Add browser Softphone based calling to CRM or backend Masks call with landline or mobile number while calling out WebRTC based voice calling support Telecom Regulatory and IT security compliance
Virtual Mobile Number	No more physical SIM card handling Performance of Wireline connectivity Terminate on your PBX or calling via browser Softphone Fail-over, Time & Origin based call routing Cost savings over Toll-free 100% Call Recording Online Number Management & Analytics
Contact Center	One-stop shop for private hosted Contact Center with Connectivity Advanced Omni-channel Contact Center Support Voice, SMS, Chat, Whatsapp, Video and Email channels Browser based Softphone for Agent Multi-level IVR with visual call flow designer Advanced ACD with skill-based routing High performance Dialer - Preview, Progressive, Predictive, IVR blaster Customise at ease with scripting tool APIs for quick integration with Web, Digital Assets, CRM Built-in CRM Ready CRM integration for Zoho, Salesforce, ServiceNow Advanced reporting with drag-and-drop report-builder Voice bot integration with Google AI, Yellow Telecom Regulatory and IT security compliance
TEAMS Direct Routing	Enable TEAMS for India and Global PSTN inbound/ outbound calling Get TEAMS Certified SBC Cost effective & flexible tariff plans 2-way Fixed line & Mobile DID in India 2-way Fixed line DID in70+ countries Turnkey solution for TEAMS deployment In partnership with Microsoft Gold partner support Telecom Regulatory and IT security compliance

Simple2Call has delivered scalable, reliable and compliant solutions to various BPO players. Such solutions are backed by Department of Telecom UL-VNO license for telecom regulatory compliance and PCI DSS, ISO27001 (ISMS), ISO27701 (PIMS) standards for IT security compliance.

Collection & Recovery Calling

Benefits We Offer

Our Products

Simple2Call has delivered scalable, reliable and compliant solutions to various BPO players. Such solutions are backed by Department of Telecom UL-VNO license for telecom regulatory compliance and PCI DSS, ISO27001 (ISMS), ISO27701 (PIMS) standards for IT security compliance.

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