Increase Productivity with Simple2Call

Benefits We Offer

20% increase in agent productivity.
20-30% reduction in cost per connect
Complete your calling campaigns faster, taking 1/3 less time than it otherwise takes to complete
Intelligent Algorithms to further increase call connect which otherwise could come with mobile CLI
Your agents can talk to wider audience thus increasing your success rate such as for collections, sales.
For out-calling campaign, the goal is to be able to connect and talk to the called user base. We help you with Higher Call Connect.
Global nature of calling is supported for 75+ countries. We can deliver local DID number as an in-country CLI displayed in local format. This creates a local presence perception with the called party. Research indicates this brings more than 2x higher call connect than international CLI.
You can use your existing Predictive, Progressive and Preview Diallers on As-is basis with our local & global connectivity solution. No need to customise or develop APIs, change reports in your Diallers.
In case you need hosted Diallers, we can provide Predictive, Progressive and Preview Diallers along with local and global Voice connectivity solutions. One source for all you need to get going, you can focus on your collections improvement and business. We take care of technology as a managed services.
APIs for integrating any 3rd party CRM, Website, Digital Backend.

Our Products

Simple2Call Solution	Satisfies your below Business Needs
Dialer Connect	Easy to use Custom-built connectivity for dialler Works with your existing Dialer without any API integration Deliver mobile or Landline CLI in India Expect 20% more call connects Scalable - Support large no. of channels and high CPS (Calls per second) Consistent fast dialing Telecom Regulatory and IT security compliance
Virtual Mobile Number	No more physical SIM card handling Performance of Wireline connectivity Terminate on your PBX or calling via browser Softphone Fail-over, Time & Origin based call routing Cost savings over Toll-free 100% Call Recording Online number management & Analytics
SIP Trunk for India	Mobile and Landline CLI based calling in India Connect your Dialler, IP-PBX, Media-gateway Scalable - Support large no. of channels and high CPS (Calls per second) Call in India local or global Coverage in Mumbai, Delhi NCR, Bengaluru, Chennai, Hyderabad and Pune Telecom Regulatory and IT security compliance with ISO 27001:2022 and ISO27701
SIP Trunk for Global market	Geo-diverse SIP trunk from US,UK and Singapore regions for high availability Scalable - Support large no. of channels and high CPS (Calls per second) Local in-country DID number as CLI in 70+ countries Access to in-country special dial codes like 1800, premium numbers Single toll free for USA and Canada Market Toll Free in 140+ countries Toll quality A-Z Traffic termination I 190+ countries STIR-SHAKEN compliance for US, Canada markets Telecom Regulatory and IT security compliance
SmartCall API	Enable your CRM or backend for calling Add browser Softphone based calling to CRM or backend Masks call with landline or mobile number while calling out WebRTC based voice calling support Telecom Regulatory and IT security compliance
Contact Center	One-stop shop for private hosted Contact Center with Connectivity Advanced Omni-channel Contact Center Support Voice, SMS, Chat, Whatsapp, Video and Email channels Browser based Softphone for Agent Multi-level IVR with visual call flow designer Advanced ACD with skill-based routing High performance Dialer - Preview, Progressive, Predictive, IVR blaster Customise at ease with scripting tools APIs for quick integration with Web, Digital Assets, CRM Built-in CRM Ready CRM integration for Zoho, Salesforce, ServiceNow Advanced reporting with drag-and-drop report-builde Voice bot integration with Google AI, Yellow Telecom Regulatory and IT security compliance

Simple2Call has delivered scalable, reliable and compliant solutions to various BPO players. Such solutions are backed by Department of Telecom UL-VNO license for telecom regulatory compliance and PCI DSS, ISO27001 (ISMS), ISO27701 (PIMS) standards for IT security compliance.

Productivity Increase

Benefits We Offer

Our Products

Simple2Call has delivered scalable, reliable and compliant solutions to various BPO players. Such solutions are backed by Department of Telecom UL-VNO license for telecom regulatory compliance and PCI DSS, ISO27001 (ISMS), ISO27701 (PIMS) standards for IT security compliance.

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