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January 17, 2024 - 8 Min Read

The Legality of Virtual Numbers in India: What You Need to Know

We live in an ever-changing digital world where communication has moved beyond borders. With the help of technology, virtual numbers have become the go-to number for businesses and individuals. But what about the law? Is it against the law to use a virtual number in India? We'll get into the nitty-gritty to find out.

Understanding Virtual Numbers

No matter where you are, you can use a virtual or cloud phone number. It doesn't have to be linked to a phone line or physical location. It works online so that you can access it from any device. That means businesses and people can be present anywhere worldwide without setting up a phone line.

The Regulatory Framework in India

In India, TRAI oversees ensuring the telecoms industry is safe and secure. They have rules and regulations to ensure VoIP and virtual numbers are used properly. It's not against the law to use virtual numbers. Still, TRAI has set up rules to ensure they're secure, can be used legally, and meet licensing requirements. Simple2call takes care of them, so you don't have to. Suppose you want to use virtual numbers in India. In that case, you'll need to get a license from the Department of Telecommunications (DoT) and follow certain guidelines.

  • Security: If you're using a VoIP service or virtual numbers, you may need to take security measures to protect them from unauthorized use. This is according to TRAI and DoT rules.
  • Lawful Interception: To protect national security and legitimate interception, VoIP and virtual numbers providers may be obligated to work with government agencies in accordance with the relevant laws.
  • Data Privacy: When you're using virtual numbers to collect and process personal information, you need to make sure you're following data privacy and data protection laws, like the RPS & PSD Rules, 2011.
  • Consumer Protection: If you're considering setting up a virtual number in India, choose a reputable provider. That way, you can be sure that you're getting the best service and that your users won't be taken advantage of in any way. There may also be consumer protection rules to ensure that virtual numbers users don't get taken advantage of. Simple2call is one of the best at providing reliable connections and service. It's not illegal to use virtual numbers in India, but some laws come into play regarding VoIP services. So make sure you choose a good provider and pick a number that follows Indian law.