Delivering Secured Seamless Services

A Stitch in Time Saves Nine

As per the saying, identifying the security needs and implementing the information security and data privacy controls is the need of time. While data privacy and data security are distinct concepts, they are closely related and often overlap.

• Data Privacy: Focuses on lawful and ethical use of personal data and upheld the privacy rights.

• Information Security: Concentrates on protecting data by maintaining the confidentiality, integrity, and availability of the data.

We have you covered

Simple2call believes in maintaining data Confidentiality, Integrity, and Availability. At Simple2call, we have implemented the information security programs and privacy information security programs which are labeled ISPI programs.

• Managed ISPI Policies and Processes

• Well-defined security Roles and Responsibilities

• Risk-based Approach

• Employee awareness

• Maintain Compliance

• Security By Design and Security By Default

• Business Availability Plans and Disaster Recovery

Strong Security Controls

These are a set of controls to secure privacy data & information, safeguarded to us, in the process of providing service. These controls are an integral part of the business controls that guide the ISPI programs.

• Technological and Application Controls

• Physical and Logical Controls

• Process control

• Human Resource control

• Data Controller and Data Processor controls

What have We Achieved

The security features are endless' however all these features and many more have helped us successfully complete the compliance and receive the ISO certifications for 27001:2022 i.e. Information Security Management System and 27701:2019 i.e. Privacy Information Management System for Contact Center and Telecom Connectivity services. It is a landmark achievement in our organizational roadmap towards excellence in information security and data privacy. This has further given impetus to our confidence and assurance to all our clients of seamless and secure services from us.

Our achievement is enhanced by the fact that we are privileged ones in our Telecom industry to accomplish the rare feat of getting certified in ISO 27701-Privacy Information management System. With forthcoming data privacy laws in India, this will help build strong faith in our commitments and establish us as your trusted business partners. Our certifications, we selected top-tier certification body, which is 190 years old and one of the most reputed i.e. Bureau Veritas; known for meticulous assessment process.